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Returns Policy

Kore Outdoor's Returns Policy

Please take a moment to examine your package and make sure you have ordered and received exactly what you wanted.

Contact us immediately if you have any concerns.

See instructions below to complete the “RMA Request Form”.

All returns MUST be accompanied by an RMA number or they will be refused.

All returned merchandise must be UNUSED, in NEW condition and in its original packaging.

Incomplete returns will be subject to additional return charges.

Returns will not be accepted after 30 days.

The approved RMA number must be clearly shown on the shipping label.

If there is no RMA number on the box, it will be either returned to you or discarded, because our receiving department would assume that it is an unauthorized return.

Special orders or custom-made items are not returnable.

Refurbish items are not returnable.

Paintballs may not be returned.

Shipping charges are not refundable.

Returned merchandise will be charged a 20% restocking fee.

Customer assumes responsibility for any shipping charges on returns.

Packages that are rejected by the consignee or government agencies will be subject to a 20% restocking fee and if applicable all return shipping fees will be deducted from your credit.

It is the responsibility of the consignee to know all your local laws; we are not responsible for seizures processed by Customs due to the consignee’s government laws.

Your authorized return for warranty/repair will be processed within 10 to 14 business days of receipt

Refunds on Returns

After receiving your authorized return, we will inspect the items to make sure they meet the conditions of our return policy.

A Kore Outdoor representative will contact you if any further information or details are needed to complete the RMA ( photos, videos, etc…).

If the items do not meet those conditions, they will be returned to you at your expense.

If the conditions are met, we will refund you the appropriate amount by the same method you used to pay for your order.

Please allow a week for the refund to appear on your credit card.

We will not refund you for items damaged in shipping due to your incorrect packaging.


General limited warranty information only; it may be updated and changed at anytime.

You have a year limited warranty – please check your manual for more details on Warranty.

All accessories, laser, scope, mount, rail, sight, soft goods, holster, vest, apparel and all other accessories not mentioned here have a 30 day limited warranty.
Note Defective Merchandise: If there is a manufacturer’s defect with your product, then please contact Kore Outdoor at (800) 220-3222.

All returns must be sent to the following address:

Kore Outdoor (US) Inc.
Attn: RMA Dept – [RMA number]
2955 South Maplecrest Rd 
Fort Wayne, IN 46803